Cebu, Philippines
Cebu City
N/A
Wheelchair-accessible entrance
We recently had our plan renewed. We we're surprised that we got approved right away and we got our new phone. The new process is much more smoother with Smart Signature plans, so there's no need to fill up multiple forms. They'll make you fill up information in a tablet. They also had my old phone unlocked as openline.
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Customer service assistants although very helpful are not knowledgeable of the SMART customer facing website. Was also surprised that I got a mailed out statement when on the enrollment form of the plan it was indicated that enrollment to Estatement was automatic. Tsktsk
Deli
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