London, United Kingdom
20-22 Wenlock Rd, Hoxton
N/A
+441442506501
Poor service. Ordered for next day delivery, after a week of calling every day, and being said it was out for delivery I ended up no getting my order. Asked for a refund that will take god knows how long. If you run a business that needs the products on time, thats not a good place to buy.
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Still waiting for the package seems they tell a catalogue of lies. First they said it wasn't in stock, then informed us they made an error in the warehouse, two days later still no delivery now they are saying there was an issue in the sorting office. What next?? This company will make you stress and chase them constantly. Its not worth it, do yourself a favour and don't bother use them! I wish i could give 0 stars.
Excellent service and great product. 1st time Customers looking for some food platters for a Birthday event. Settled for the slate effect in the end as they looked nicer and reviews said they could be reused, which is why I went for these as they were more expensive than the standard plastic platters. Ordered 11am, arrived following day, as stated on their website. Used, cleaned and now stored for our next event.
Products were excellent - delivery wasn't, though. Packages didn't arrive in the time slot scheduled; I watched the delivery progress - the time slot was moved to later that day, but then disappeared and no information was accessible. The packages arrived the next day, but no explanation for the delay was given. I don't mind the delay, but do wish accurate information and explanation could be given; I know that's down to the courier. I'm very happy with Catering24, products and service.
Excellent service and very good quality product. Very good communication and speedy delivery with ability to track the delivery at all stages. Will not hesitate to use again and recommend to colleagues and friends. Very efficient and pleasant APC Overnight delivery driver. Many thanks, Peter M.
Deli
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