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Pet Valu

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Castlegar, Canada

store.petvalu.com
Pet store· Pet groomer

Pet Valu Reviews | Rating 4,2 out of 5 stars (5 reviews)

Pet Valu is located in Castlegar, Canada on 2317 Columbia Ave. Pet Valu is rated 4.2 out of 5 in the category pet store in Canada.

Address

2317 Columbia Ave

Phone

+1 2503652120

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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J

Jane Robertson

Extremely disappointed. Only had my dog for a couple months. In this time Ive purchased a few bags of food, a couple of washes, treats and toys. On my last visit, I actually paid attention to what the food rang in at the checkout. They overcharged me from the price on the shelf tag. I pointed it out and the cashier went and removed the tag, reduced the cost on this purchase for me. Remembering what I paid for the previous bags, I mentioned that I overpaid for my previous purchases. Now any normal store would apologize and maybe try to make it up by giving a small coupon or something, but no, I get an immediate response, we can't do ANYTHING about that! Ummm, yes you can, you hold all the power to correct a previous mistake. So what I get from this is that the staff, for at least 2 months have not checked their shelf tags, and apparently don't care, which leads me to wonder what else they are overcharging for. Small gratuities go a long way in customer service, so disappointed in this experience at a store that I was actually excited about going to. Not any more...

M

Mia Gardiner

The staff here are super friendly and helpful. People are comfortable bringing their pets in with them. Then store has everything you could need for your pets. You can get your tags printed and your dog's waged right there in the store! Our one stop pet shop in the West Kootenays.

T

Troy Pennock

Helpful people found the right harness for my dog

A

Andrea Ryman

Thanks to the great staff at Blue Bar. I got all I need for my furry friend.

N

N

The biggest limitation with this store is the parking lot. Sometimes i find it hard to exit. I just try to avoid shopping there during ush hour.\ There's also more parking at the back of store. Staff wear COVID face coverings and are very helpful in locating items. Hand sanitizer is available. There's a divider at the till.

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