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Robert Loehr Chrysler Dodge Jeep RAM SRT and FIAT

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Cartersville, United States

robertloehrchryslerdodgejeepram.com
Jeep dealer· Auto body shop· Auto parts store· Chrysler dealer· Fiat dealer· Truck dealer· Car Dealers· Auto Parts & Supplies· Auto Repair· Car dealer· Dodge dealer

Robert Loehr Chrysler Dodge Jeep RAM SRT and FIAT Reviews | Rating 4.4 out of 5 stars (5 reviews)

Robert Loehr Chrysler Dodge Jeep RAM SRT and FIAT is located in Cartersville, United States on 567 E Main St. Robert Loehr Chrysler Dodge Jeep RAM SRT and FIAT is rated 4.4 out of 5 in the category jeep dealer in United States.

Address

567 E Main St

Phone

+1 4703485985

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireOil changeRepair services

Open hours

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Anissa Collins

Bought a truck last week from this dealer great people & process. It was easy they have integrity sometimes consumer think that car dealers don't. It was a used truck but great condition, new tires and fully serviced to make sure we were happy with the vehicle. Great hometown dealer but worth the drive if you are in market, we even got a hand written thank you from the owner.. nice touch!

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Robert Murphy

This rating is for the service department only as I've only had limited interaction with the sales department. Id give them no stars if possible..... What should have been a simple repair of an ac problem turned into seven weeks of loss of use of my 2020 Grand Cherokee. It sat there from 9/3 to 10/2....an entire month! My GC still isn't repaired and is now at another dealership for the original problem and having everything Robert Loehr Jeep damaged while it was there repaired. Not only are the \technicians\ incompetent they took my vehicle for a 50 mile joy ride and got caught speeding 3 times by the trucks telemetry. 2 violations at 10mph over the posted speed limit and one for 15mph over. The 15mph was on Mission road near the elementary school. Then he sat at his house for roughly 30 minutes in the middle of the day......and ran the tank down to 4% fuel on his joy ride. When I stopped to check on it the service writer told me they put fuel in it, like the were doing me a favor, it had slightly over a quarter tank when dropped of a month ago....thanks.... There's so much more I could add. I have pics of damage, and telemetry reports available for anyone who wants to see. Just ask... Avoid this shop at all costs.

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Melissa Watts

First let me start by saying I WAS a loyal customer of Robert Loehr. I bought my last two vehicles from them and had a great experience. And probably would have bought my next there. My problem is with the service department. I've had an ongoing issue with my head unit. The first time they replaced the head unit with no problems. However The issue persisted and they were going to replace the backup camera. This is where things went south. They had my vehicle for a week to replace the unit. That was quite extensive in my opinion. They called to tell me it was done and I went to pick it up. However upon walking around my vehicle before I left I saw that it was damaged in several places. Not just a little nick here or there ...it looks like they took a crow bar to my trunk and there were marks on my bumper that I knew wasn't there prior. We went back to service and Josh, our service advisor, told us they would take care of the trunk but not the bumper. He just immediately said They did not do that. We had to get the manager on the line to get the bumper fixed. I don't understand why I was told my vehicle was ready. Did they just hope that I wouldn't notice the horrible damage they did to my car that I am meticulously overprotective of. I think so. They should have told me it was damaged and they would take care of it up front. Not come get your car its ready. Now my car had to go to the collision shop to be fixed and repainted and it took another two weeks. It looks great but shouldn't have had to be done in the first place. And did anyone from service or the dealership follow up? NOPE! They have lost a loyal customer. One who referred others to them on numerous occasions. And the icing on the cake? The original issue is STILL NOT FIXED. But they will not be touching my car again.

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Ken West

Been using Robert Loehr Chrysler Dodge Jeep RAM SRT and FIAT for many years now. I've always had great results from there service department. Always courteous & clean. They've treated me well however for sure not the cheapest place for service. But what's true is \You never get what you don't pay for & seldom do you actually get what you do pay for.\ However here you get a good bang for your buck. I highly recommend their service department.

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Brittney Morgan

Awesome dealership! Highly recommend. Third time purchasing from here. They worked the deal exactly how we wanted and the whole process was super quick. Loving our new Ram 2500! Thanks Tim White, Lydell Bradshaw and Josh Abernathy!

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