Sterling Heights, United States
44695 Schoenherr Rd
$$
+1 5863232652
N/A
What a bad experience. Laura F. served my husband and I for Valentines Day. She comes to the table and says “what do you want to drink “ she never mentioned her name (I looked at the receipt to find her name). She never said “Hello, how are you?” We got our appetizer and she never brought the plates we had to waive at her. We had to wave at her 3 times to refill our waters and at the end of the meal we had 8 empty glasses on our table. The only thing she asked was if we wanted carry out boxes in the middle of our dinner. Then She brought the bill, without even ask us if we want dessert or anything else. We had to give the bill back since we wanted a carry out as well. We waited 11 minutes without her ever coming to ask if we needed anything else. We waived at the hostess to get some espresso. Then our waitress Laura F got our espresso and never brought sugar. We asked for sugar and she threw them on the table and never brought us spoons to stir it. I wanted fake sugar but she never came back and when I asked for it after waiving at her again she said “ well you asked for sugar.” Then we had to get up without the bill since she kept it on her. We sat down again to wait for her to ring up the payment. I left her 10 for the sake of the old days I used to work as a server and since my husband asked me to. I just wanted to write a note how bad of a server she was but I didn’t. The sad thing is that this was our second choice but we’ve been wanting to try it for a while - my brother referred me to this place. The restaurant we wanted to go to had a long wait. I tried calling when we left to say something to a manager but obviously they were busy with carry outs, I called 3 times but I couldn’t get through. As a manager myself I would want to know what’s the experience like to be a customer there. Very good food but there should be a manager walking around the restaurant to check. Awful service I won’t ever walk into that place again because of that server.
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Service was great. Food was good Got the appetizers sampler. Was plenty to share. Had one of the combos and split with my wife. Portions weren't huge but enough that we both got our fill and didn't have to worry about left overs sitting in the car while we shopped.
I picked up a Togo order from here and OMG were they amazing. Arlene was so professional and helpful on the phone. Then the frizzy haired guy that brought my food out was so nice they really made me feel like they valued my business. Not to mention the food. It was phenomenal. Me and my wife were scared when Bart left that the new owner would let things go but it’s good to see that she’s keeping the restaurant in check!
Fresh cooked food and very clean and awesome staff.
Dine in just started again in Michigan. Carrabba's was very clean and friendly staff as always. Food was all of good quality and fresh.
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