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Fantastic customer service. After having a poor customer service experience at a national carpet company, me and my partner decided to visit Carpets4Less. As soon as we arrived, we were greeted by Paul who has keen to show us what laminate flooring they had in stock. We spent a lot of time going over in detail the different options of laminate, underlay and scotia. We were given a price but decided to have a think and sleep on it. We went back the next day and Paul was very helpful with answering any further questions we had. We have ended up with a better quality laminate and underlay than the national company had offered. The team at Carpets4Less gave us an excellent personalised service to rival any of the national companies. I would definitely use them again.
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Honest and to the point customer service! We wanted some new carpets for a flat we're renovating in the area as a rental. The sales staff were completely honest with us of what was good, what was durable and what would fit within our budget and last long enough. They even helped find some leftover pieces to help cut the cost for the flooring in the hallway and bathroom. Really appreciated all the work they did and will recommend to all. The fitters were polite and really hard working and double checked everything. Thanks guys for helping us out and doing such a great job.
Couldn’t ask for a better service at Carpets 4 Less, Bedford! After going back & forth every weekend for a month and lots of time spent talking carpets & flooring with Paul & Dan, i finally managed to decide. No pushy sales gimmicks, just fair and honest interest in what you wanted & what was best for your floors! The fitters were great too! Very tidy and professional. More recently, i had to ring the showroom and as soon as i gave my surname he knew exactly who i was and where i lived!!! Great memory and adds a personal touch to an already fantastic customer service. Im due to carpet my sons room and i will defo be using Carpets 4 Less, and i recommend anyone wanting flooring or carpets to go and have a look at their great range of products! First class service, thank you!
Returned to Carpets4Less having been very happy with product and service before. Paul provided excellent help and we were able to find just what we were after - and in stock. Really impressed - and thank you, Paul!
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