Lawrenceville, United States
755 Walther Rd NW
30045
Lawrenceville
United States
+1 7709620399
Ok let me start with Dr. Friedland himself. He definitely gets my 5 star review. Great doctor. However, I am giving it a 2 star review since some of the Lawrenceville office staff, specially the receptionist/ front desk girl (I do not know her name, she’s the one with the Southern/ Country accent) is extremely rude! She talks down to the patients who call in, makes rude remarks/ comments and does not seem to be willing to help! If she does not like her job, she can simply just quit and go somewhere else because we do not need to deal with her nasty attitudes every time! The owner should not let her ruin the business.
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Dr. Sandler gets 5 stars. The staff gets only 1 star. They never return your calls, the staff in the stress test lab did not listen to the patient and were rude. I witnessed this when I was there with my mother. I felt like she was cattle being herded through the facility. Sad thing is, both the patient and myself are in healthcare/retired nurse.
Dealing with a chronic illness that often leaves me barely able to move has made me realize how inaccessible a lot of providers are. The doctors here are supposedly good; I wouldn't know as my brother had to call for me when I was non-verbal after four trips to the ER for tachycardia. The schedulers sent him on loops for hours and passed his call back and forth. I tried calling and emailing for three days as well. Finally gave up and called another cardio provider who you could actually get in touch with. Customer service is not just for the hospitality industry, people.
Love!! Every one's so nice attentive with a clean office.
Staff are professional and respectful to all patients. Self pay is decent, not overpriced. No referral needed. They do all types of testing here. There are a few bilingual doctors and nurses. The building looks nice but outdated. They seem to be taking COVID protocol seriously - you can wait in the waiting area or in your car. Masks required. We went in late 2020 and early 2021.
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