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Worst company for customer service. Would never use to clear any imports as they don't communicate to let you know goods have arrived, nor arrange delivery on time. They leave the goods at port and incur huge demurrage costs without giving it any thought to contact the consignee. Did contact by email and by phone. Rubbish service. Absolute disgrace. Have already asked them to look into this complaint but they don't care. Nothing done about it. Please avoid!
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for the HGV driver there is no trouble finding a warehouse company working quickly and efficiently
Unprofessional, disorganised and over charge. Having read other reviews, I see we are not alone. Complete lack of communication and lots of excuses for not having the correct information. Over charge and cannot contact them, so you have no choice but to pay extra for storage charges until they contact you. Plus when on the phone, say yes there is only one invoice to pay, then send two more invoices over a week later to say now incurring storage. Provided me with false information and I think they cannot cope with shipments. Avoid at all costs! Unless you like to be overcharged. Cannot leave no star, would not give them one but people should be aware of this company.
Be aware!! I have a very bad experience with professional thi**vs ' they taking scam & excessive charges .they asking custom clearance 180 & sorted with my broker just 29 custom clearance. They sent a invoice of Total charge 616 ' I found out very honest company uniexpress 'They took just 29 for custom and 105 for Express delivery and sent reference for custom and VAT charges which was just 156 so I paid my self as I wanted' Total invoice as I paid just 290 instead of 616.55 .Don't trust them ' ripping off.10 times think If you still want to go. I given 1 star as have not choice.
I have used Cardinal Maritime on a number of occasions and have been extremely pleased with the service they provide. Communication is excellent and I am delighted that they act on my behalf and work with my overseas suppliers to ensure that the goods are delivered as requested. Cardinal Maritime also act on my behalf for the import documentation so it really couldn't be easier; thank you Chris for a great service!
Deli
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