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Legal & General Group

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Cardiff, United Kingdom

legalandgeneral.com
Insurance company

Legal & General Group Reviews | Rating 3.4 out of 5 stars (5 reviews)

Legal & General Group is located in Cardiff, United Kingdom on 10 Knox Rd, Fitzalan Pl. Legal & General Group is rated 3.4 out of 5 in the category insurance company in United Kingdom.

Address

10 Knox Rd, Fitzalan Pl

Phone

+44 3450708686

Accessibility

Wheelchair-accessible entrance

Open hours

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A

Alex Deacon

I was auto-enrolled onto the worksave pension without consent. After a month had passed, 5% of my monthly pay was deducted and upon reaching out to try and reclaim the money I was informed that I’m not allowed to because a month had passed since my enrolment. I wasn’t even aware of this pension until I’d seen it on my payslip so I’ve effectively been robbed and their policy and terms are built for this exact situation . Disgusting behaviour and I’m surprised this is legal. Will be speaking with my solicitor ASAP.

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Emma Symes

Legal and General recorded incorrect information on the system used by all insurers. This meant I was unable to change insurers. They consistently dismissed my pleas to help me. Eventually through 12 months of battling with them I was awarded compensation in agreement with the financial Ombudsman. Andrew Bennett is a Senior complaints escalation manager and he is not responding to the Ombudsman and I have not received the compensation money. They have no regard for their customers and I have been treated with contempt. Do not use Legal & General.

C

Chester Cobblepot

A great place to work

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Jason Sagar

Biggest mistake was to insure my two pets with them , every time you ring you get the same outdated message that they are busy , I normally wait for over 8 minutes for an answer today it was 10. You cannot email them for a quick answer so have to ring. In times where you need a fast response about your pet claim or need advice you just cannot get through to this company fast enough. Rung up for a claim form to be sent it never arrived , rang again and they sent me two claims forms one after the other. My Current claim will take about 4- 6 weeks to process as they are merging with LV insurance, remind me to steer clear of them too. Once my policy expires this year I'm switching back to Animal Friends.

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Paul Brookes

A great place to work, and in a great location too!

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