Cardiff, United Kingdom
Ipswich Rd
N/A
+44 2920310310
As we all know COVID 19 has really thrown a huge curve ball at logistics operations UK wide, particularly for ones like our own being key workers operating right throughout it all. I have taken the time to write this as the Logistics Manager to express my appreciation and gratefulness to Karl/Lee and all the Cardiff Euros team for the continuity of great service levels they supplied right throughout. I was able to rely on them 100% and this was essential to our operation to ensure the fleet was kept on road and wheels turning in the face of even greater challenges and demands that we faced. 5 star service and most importantly the relationship piece meant I didn't get everything I wanted there and then (Logistics Managers are demanding) but did get the majority if it with great turnaround times and great interactions with you guys. Relationships matter so much in business and talking together means we always found a way. Many thanks and commendations from all my team to you guys.
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(continuing from Gobi so's review) Another engineer came out to see the problem, and he also had no idea why the service reminder was still there, and he also never heard that the recall update would wipe out the adblue counter... professional eh? I guess they just had a bad day in the office and decided to dish out their frustration on a customer, all they got was an extra 17.34 in their Christmas dinner kitty, is it really worth sacrificing their creditability and integrity? Finally, some of their staff were walking around the store talking to customers whilst wearing their \masks\ as chin guards, so really its a waste of masks and putting their customers and other colleagues at risk of catching covid19. 15/12: the engine light came on again, well done EC engineers!
Good service knowledgeable staff.
every time I bring my vehicle in they managed to return it worse
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