Canton, United States
200 Liberty Blvd
N/A
+1 4708634523
Terrible experience at Shottenkirk. I have purchased a jeep with an extended warranty. They say the extended warranty is bumper to bumper but every time I bring it in they seem to say that’s not covered. When I do bring it in it takes up to 10 days to get anything done because I feel I am at the bottom of the list because it is under warranty. Customer service is lacking with zero callbacks unless I called them asking for an update on my jeep. I would not do business at this jeep dealership there are several other jeep dealership so I will give you better service. My service Repour contact person was Rocky. Avoid him at all costs. I’ve had good experiences with a few other service reps.
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Buying a New Car We bought our 2nd car from Shottenkirk. Scott Trail and Juan Carlos were absolutely amazing. If you need/want a new car go see one of these two men. I will always return to Shottenkirk. Servicing Your Car Steven is your guy. He makes sure you and your vehicle are well taken care of. EXCEPTIONAL Customer Service.
Really pleasant experience. Didn't take all day like some dealers.Bear and Duck were great. Tony was also very nice took extra time with us even after they were supposed to have closed. Definitely would buy from them again! Love my Highlander!!!
Exceptional service from Pedro Caraballo in the Sales Dept. My husband and I bought a Jeep Wrangler and he was knowledgeable, efficient and made the purchase process as painless as possible. He helped us trade in two cars and we were satisfied with the deal we were offered on them. However, we were not happy with the amount of time we spent in the finance dept. While Bob is personable, what should have been a 15 minute transaction took almost an hour while he chatted and kept us at the dealer until almost 9 p.m. He did explain the paperwork and take care of the transaction, so I didn't reduce the 5-star rating. Overall a very positive car buying experience.
By Day ,Scott “Duck” Williams is dedicated to helping you get into what you want. I’ve known him for a while and his attitude towards life is admirable. If you are looking, let Duck help.
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