Canton, United States
75 Albany Turnpike
N/A
+1 8606936981
The Service Manager Tim Bouclier doesn't return emails. An email shows up on his screen and he makes a deliberate decision not to answer it, how rude. He thinks you are not worth the time to even respond. He cost the dealership thousands of dollars in business. I don't know why he is still employed by them. This is the kind of people they hire. The service techs are not helpful. I took a ride with one of them trying to diagnose an issue and he acted as if I was wasting his time and wasn't interested in helping.
like
The people make the product not the other way around.
Terrific experience here, and I say that as a person who has leased over a dozen luxury vehicles over the past 20 years. Initiated the conversation on a 2020 MDX online, and then had a great visit in person. Asked for a couple of options on a lease, got them back quickly, and was not heavily pressured to close that day. Closed the deal a day later at a great price/rate including the addition of roof rails and crossbars into the lease with ease -- picked it up on the weekend to close out an end-to-end positive experience with Mike and Steve. My girlfriend and I felt like we made two new friends -- not like we dealt with salespeople. Being that I am in sales myself, that's my top compliment for others in my field.
The dealership is well run. Jason Abate was prompt, professional and followed up with our inquiries through the sale process. We appreciated the help and assistance to purchase our Acura. GM
Good service and friendly staff. It took a bit longer than anticipated but everything was done to spec and at the price quoted. Acura of Avon is what you'd expect from a trusted dealer.
Deli
The best companies in the category 'Deli'