Canoga Park, United States
21500 Wyandotte St Suite#110
N/A
+18183354774
I have 14 years of experience ordering printed items- never has a printer asked to be paid up front. I was able to negotiate to paying 1/2 up front - but this did not work out well as completion dates were uncertain. Alex is a very nice man, just seems quite unorganized. He did three projects for me and the printing was good quality. If you are using them for a one-off project, you may be fine. But it may be a challenge for long-term/ repeat customers. For one, there is no price list- and I found the pricing to be erratic and inconsistent. For example, my price per piece for a one color print should be significantly LOWER for 244 pieces than it was for 72 pieces. I cancelled a 235 piece order over pricing inconsistencies. I sell close to 1000 pieces a year, and the pricing hang-up was over what would have come to 48 less than what he quoted. Just didn't make sense to me. I was disappointed to have to find a new printer over such an amount- but there was never a price list and the quotes didn't make sense. I don't believe they are at the location full time- my shirt supplier sent items straight to this business, but one time they don't know where they were because they went to a neighbor, another time, FED EX was unable to deliver and they boxes went back to FED EX- I was never told this until the last minute- and the boxes got sent back to the shipper and cost me close to another 100 to get BACK to CA (and to another printer.) This situation was completely avoidable and acceptable and added weeks to the completion time. One of my projects seemed to get lost in the goings-on and took weeks with me making follow up calls and resending info I had already given. Again, they are nice people, but if you are a professional business that is dependent on time and consistent pricing and communication, you will likely find yourself frustrated.
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This is a high quality printing house. They have done many jobs for me, from screen printed shirts, direct to garment tshirts, and some embroidery on bags. They care about service, and are transparent about pricing. I also have them do my business cards.
Alex helped me out with a single shirt project intended for a birthday gift. This was during the downtime of Covid-19 and he was the only screen printer in the area who was willing to help at a decent price for the work. He exhibited patience with me as I worked with him on the file and getting the design just right on the shirt. I highly recommend taking your business to Alex mainly due to the kindness and quality work. The shirt turned out great!
I wanted to surprise the company employees with new sweater and jackets with the company logo. I purchased the clothing and spoke to Alex. I gave him some samples from other promotional items and he was able to help me. Alex is a nice friendly guy. I gave him 15 days to complete the job, he did it in a week. It looks great and I can't wait to give it to the employees. I highly recommend and will take my embroidery job to Alex. thanks again
The Dojo’s shirts came out beautifully. It was a very detailed design & Alex did a great job recommend!
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