Calgary, Canada
133 9 Ave SW
N/A
+1 4032449290
Toilets
Wheelchair-accessible liftWheelchair-accessible toilet
I was very disappointed with this Spa! Would not recommend it to anyone! The professionalism was awful, communication was not respected between service provider and client, etc! I booked a massage for me and my partner. I had emailed ahead of the appointment that my partner would prefer a female massage therapist (do to comfort level) and I was willing for either male/female. I received email confirmation that they would make a note of this on my reservation and could accommodate this! When we got to the appointment, the appointment was incorrect. They asked us if we wanted to reschedule and I rejected booking at this time. This was our date night out away from our five children and I could not guarantee when we would have an opportunity to do this again! They offered other services at the spa at a reduced rate, but they were not services we wanted. They did not offer a discount on a future booking, when and if we should decide to come back......NOTHING!!!! Just sorry.... goodbye! Very disappointing!!!!
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Went to RnR wellness in the Palliser for a 2hr massage plus 15 min fire and ice add on The staff and service and massage were all top notch. The atmosphere and dated tiny change rooms really knock the shine off the experience. I did really enjoy my massage from Anto but was disappointed but the common areas. For the cost of treatments I expected an experience similar to other top notch spas in Calgary. I am very glad I did not book a full day experience as I would have been very disappointed.
We are here again and again.... and I will comeback again and again... I love it & my family loves it as well ... it’s my favorite spa in town!
A special note of gratitude to the people from RNR Massage at the Fairmont Palliser. I have had two exceptional experiences in these last couple of years. The first from the masseur David, and today from Essa. Each time I have been left feeling invigorated and completely massaged everywhere that needed attention. The extra time spent on my neck and shoulders means I have come away with a range of motion that is now twice as good as when I entered the room. Thank you for all of the little elements of attention to detail which made this experience both Covid Safe and rejuvenating.
I had a wonderful massage with Shawn Marie whom I highly recommend! My shoulders, neck, scalp, and back were all hurting as my job involves me sitting at a computer at an office for several hours during the week, but after a session with Shawn I feel fantastic! Also, the pool, hot tub and sauna are all complimentary when booking a massage. I made use of all the facilities and recommend the overall experience to everyone. Thanks again Shawn Marie!
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