Calgary, Canada
2008 48 St SE
N/A
+1 4032531988
DeliveryIn-store shopping
I’m beginning to believe customer service is dead . So sick of rude people answering the phone who clearly need a new job . Very disheartening - will absolutely be heading else where .
like
customer service was so rude I called into the office the showroom was shut down because of covid-19 she said hello I said hi I'm here to pick up a box of soffit Staples she asked for my account name I told her my business name she said I didn't have an account there and that she can't sell to me I told her I've had an account there for years and have always shopped there she insisted that I don't have an account and that she can't sell to me.... I finally got frustrated and hung up the phone. I called back and asked for the manager who informed me that new policy is after 6 months of an inactive account it gets shut down.... so thank you I wish the manager picked up the phone to begin with.... I wish I never had to use this product if you have it on a damp side of your house it will mold
Very helpful staff
Terrible customer service, product support and pricing. In stock items picked up same day as purchase can be considered as special order and therefore will not be accepted for return. Product support for louvered vent exhausts that freeze shut was to purchase and install the hooded version leaving me with an installed product that does not work in the winter. Prices for some products (gable vents, levelwall insulation) are higher buying from this location than ordering the same product into Rona or Home Depot.
Deli
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