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Cascade Orthotics Ltd

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Calgary, Canada

cascadeorthotics.com
Orthotics & prosthetics service

Cascade Orthotics Ltd Reviews | Rating 3,8 out of 5 stars (8 reviews)

Cascade Orthotics Ltd is located in Calgary, Canada on 2636 Parkdale Blvd NW. Cascade Orthotics Ltd is rated 3.8 out of 5 in the category orthotics & prosthetics service in Canada.

Address

2636 Parkdale Blvd NW

Phone

+1 4032837872

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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F

Farshid Papaei

Great experience. Thank you Rob and Jeff for being so patient and making my best ever KAFO leg brace.

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Mike Scheibel

I hurt my knee (curling of all things) and needed a custom brace. I showed up, had great service from one of the employees, and a quick chat with the owner. There was a conversation about what types of activities I typically was involved in and based upon that conversation a recommendation was provided for a brace manufacturer and brace type based on my expected use patterns. The fitting for the brace used technology that I wasn't expecting. I thought a cast/mold would be made of my leg. Instead they put stickers on my leg and used a laser to scan. With this precise fitting, I've had no issues with my brace. The team at Cascade Orthotics do good work. Thanks for the ability to get back out there and hurry hard!

R

Rob Weitemeyer

Had a great experience getting my knee assessed and brace fitted by orthotist Rob Cameron. Some high tech scanning delivered me a very comfortable brace. Great staff also helped me with my out of province insurance claim. Thanks guys!

R

Robin Biagioni

Friendly staff, great brace for my knee and they clearly explained what was covered by Alberta Health and what wasn’t.

F

Frustrated Customer

I had a very Terrible and Frustrated Experience with the receptionists they to me seemed lazy. Here’s why, once I ordered an custom brace and just wanted to ask for the status of it. At first they said the person in charge was on lunch break so they wouldn’t be able to answer my question they took my info down and told me they will call me back once they have an answer. They didn’t. I need to call them and ask several times because I really needed it; each time they kept on telling me they are still on lunch break (communication between staff and technicians is very poor) and we’ll call you back before we close (who takes a 4 hour lunch break?). Never receive a call needed to call them back the next day. Seems like they don’t want my service at all. Another time I had an emergency on my brace need some fixes. I called wanted to book an appointment, she picked up heard her chatting with someone else rumbling with papers and said without thinking told me we’re fully book and the only time is at the end of the month. Did she even check their schedules? So I hung up and called again hoping for someone else to pick up but the same person picked up this time she told me they told me the same thing. I can’t wait that long so I asked her to call me back if there’s a cancellation. It’s been weeks and no call back yet. I guess she either got rid my info or too lazy to write it down. What’s going on with this company? Do they even care about their customers/patients? From my experience No they don’t.

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Jerry OConnor

My name is Kathy and a few years ago, prior to my knee replacement surgery, I got a custom made knee brace from Cascade. I was very satisfied with the brace, the service and follow up. I would definitely recommend Cascade to others.

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Caroline Du

Wow, kudo for the service and compassion. Its been a great and positive experience so far. I would recommend this place. Thank you

M

Michaela Melosky

I’ve never gone here but I parked in one of their parking spots accidentally while on my way into a chiropractor appointment next door and an employee freaked out at me. You could probably find better service elsewhere based on how empty all of their parking stalls were.

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