Calgary, Canada
1180 3 St SE
N/A
+14039191744
amazing hair salon - every stylist is fantastic, doesn't matter who you book with! The online booking system is so great, they have a ton of available parking at the location (super easy to get to) and the space is super open, bright and clean. The staff seems to love working at this salon and everyone is very friendly! 10/10 recommend - hidden gem in Calgary for sure!!!
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They kept getting the colour wrong for me, I asked for a beige balayage and instead I ended up with orange strands. When I told the hairstylist about it, she told me to come back for toning.. and my hair got worse. At the beginning, they promised me the exact colour I wanted... but did NOT deliver. They tell you what you want to hear just to get you to pay. This does not appeal as an honest business to me. The manager was extremely rude to me as I was on the verge of crying, she told me \don't be too picky\.. well I of course I'm gonna be picky if I'm paying A LOT of money and then walking out with orange hair. The manager claimed it was because I was starting out with dark hair, but why would they promise me something they can't deliver from the beginning? I did NOT ask for a refund, as the owner is claiming this in the comment section, this is just another example of how dishonest this business could be! The owner is \apologizing\ to me in the reply section but clearly it is not very sincere as she messaged me about my negative review, and not once did she apologize throughout her rant about why I shouldn't have posted a negative review. Please don't apologize just to show that you're a friendly and an honest business. I know that you're not very sorry, and you don't care since you already made your money, you just don't want to look bad that's all. She also claims that I was so happy when I left each time... the lighting in the salon is a white bright and there are light bulbs EVERYWHERE, it gives you such a false perception on your hair colour, blocking out any orange and warmer tones. Even the hairstylist herself admitted that to me. I've attached some photos for you to see for yourself!
Lovely and modern salon with an inviting atmosphere. Followed stylist Mandy here and did not disappoint! Everyone seemed knowledgeable, very professional and kind. I enjoyed that it was not a busy large location and left feeling refreshed and relaxed. Will be coming back regularly! Highly recommend Mandy if you need a new hair stylist!
I have been trusting Ashley with my locks for a few years, I have been with her since before she opened Alchemy. She has always done an exceptional job, even when I was studying abroad I would not trust anyone else to touch my hair. It has been great to see her talents recognized in her ability to open her own business. I love all the tips and tricks she gives me to maintain my color until my next appointment. I look forward to going to every appointment, everyone at Alchemy is warm and welcoming!
This salon is top notch! Stylists are professional and the salon is super clean. I am always pleased with my cut snd color!
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