Norwich, United Kingdom
95 Whiffler Rd
NR3 2EU
Norwich
United Kingdom
+44 1603253144
Needed help with remote locking key for my recently acquired 2nd hand Ford car. Took key into Bussey’s and, after short wait, they replaced the failing battery free of charge. Also helped with answers to a couple of small questions I had as there was not a handbook with the car. Most obliging and helpful.
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Customer service has gone to pieces since we were moved from the excellent Thorpe Rd branch. Can't get to the right person on the phone, calls not returned, work requested not carried out, don't update on progress, etc. Now looking elsewhere.
Asked for quotes on new cars they didn't come back.
Very pleased with staff, for helping me to choose my next company vehicle,
Got to be honest, the service team were really helpful, friendly and cheerful. Nice greeting on arrival, fully Covid compliant with one way system in place . Service completed well with in time frame, full health check video emailed to me to view showing tyre tread levels, brake pad thickness etc. Again, nice greeting from team when we collected. I will definitely return for our next service, highly recommended
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