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Horninglow Post Office

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Burton-on-Trent, United Kingdom

postoffice.co.uk
Post office

Horninglow Post Office Reviews | Rating 1.8 out of 5 stars (5 reviews)

Horninglow Post Office is located in Burton-on-Trent, United Kingdom on 65-67 Horninglow Rd. Horninglow Post Office is rated 1.8 out of 5 in the category post office in United Kingdom.

Address

65-67 Horninglow Rd

Phone

+44 1283548074

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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E

Edna Greening

i do not recommend this post office! The Asian guy who works here has brought the. Business down and is very rude and unfriendly! I can’t wait for this post office to be in the hands of someone who doesn’t rip people off!! I used two love using this post office but then for the Last two years this post office has declined considerably. The man acts like he doesn’t want to be there and has no customer service skills whatsoever!! Don’t come here unless you want to be disappointed!!!!

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Anthony

Went to post a parcel earlier this morning. Not busy when I went in. I was literally next in line. Gave up after waiting about 20-25 minutes!! Lady behind the desk had no urgency whatsoever. Left a big cue outside when I left. AWFUL SERVICE!!!

4

444Number

Indian women who serve me at post office during the COVID-19 always overcharge my letters, small letter should cost 1.63, but she always saying its a large letter and charge 3.66. Even my letter is less than 20 g and fits exactly for small letter she even not trying to do her best. Unhelpful. Not recommend!

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joanne byrne

I had a parcel which was important resent to this post office as I was on nights this wk i went before the closing time twice on the Friday each time closed was told they are not open till Tuesday now so my parcel is at risk of being sent back to seller no note on door explaing anything so not happy with service.

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RACHEL GREEN

Absolutely terrible service. I'm a local business owner who relies heavily on the post office for my transactions. I'm lucky if there's anyone there half the time. When you ask the chemist staff if it's worth waiting they don't know. They don't even know if the post master is on site!!!! I've just banked, am standing here writing this review. The lady who served me was on the phone as I approached the window. Laughing on the phone. Quite clearly a PERSONAL CALL. No apology or excused herself, just continued conversation. Served me whilst phone still to ear!!! As I've written this 3 other customers have entered and she's done the same. Still on the phone as I leave. If I could give zero stars I would!!!! #bringbackivor customer service was fantastic when he was post master!!!! There's some serious lessons to be learnt about customer service.........

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