Burntwood, United Kingdom
L16, Ring Rd
N/A
+44 7711787993
Installed Anthracite electric roller garage door at my property on 28 May 2020. Genuine review - please see below for picture of invoice. They closed down the previous google account due to the review I left. I paid cash on completion. The door box housing the electric motor was not fitted and I was informed that the ew motors\ do not come with a housing. Additionally, I notice there was a 5 inch gap at the top which was allowing a lot of cold air into the garage. I called back after speaking to another garage door installer and they informed me that (a) there should be a door box housing the motor and (b) there should not be a big gap at between the door and brickwork. I contacted Burntwood windows to try and resolve the issue but they were unhelpful. After many phone calls and text message, they agreed to send someone to take a look at the job 4 weeks after installation. The guy who came to inspect the issues simply blamed the builder for the poor fitting and said he could fit a small plastic trim for 100 (a 5 minute job). He then got angry when I made him aware of my disappointment and proceeded with extremely foul language. Very unprofessional. These are the sort of people that give tradesmen and women a bad reputation. Please avoid.
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A1 service, quality and best prices by far.
Excellent Service and Quality fitting, highly recomend
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