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Lahey Hospital & Medical Center

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Burlington, United States

lahey.org
Hospital· Medical clinic· Reproductive health clinic· Family planning center· Medical Center

Lahey Hospital & Medical Center Reviews | Rating 2.7 out of 5 stars (5 reviews)

Lahey Hospital & Medical Center is located in Burlington, United States on 41 Burlington Mall Road. Lahey Hospital & Medical Center is rated 2.7 out of 5 in the category hospital in United States.

Address

41 Burlington Mall Road

Phone

+1 7817448990

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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Amy Ala

CHECK YOUR BILLS FOR ACCURACY!! This review is for people who pay for private medical insurance and have a high deductible like myself. Even though you have to pay out of pocket until you meet your deductible, you should still be getting the contracted rate for services (i.e. a discount off Lahey's regular fees). Also, be aware of extra charges. Make sure those charges were submitted to the medical insurance carrier. You should also get a copy of charges from your medical carrier to compare against your billing statement from Lahey. I was charged the regular fees initially. The billing office was good about making the adjustment once I brought it to their attention. 5 stars to the clinical staff at acute care.

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George Sherring

I went to ER this morning 2.22.2020 with chest infection and fever. Every one treats me with Respect and care. Dr Papa in ER , Check in Nurse and my treating Nurse.EKG Tech was Superb. I live in Lowell Mass but Choose Lahey for there Top class Treatment. God Bless you all. George Sherring

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Brian Dyer

Hospital was extremely rude to my father during the overnights when he was having breathing because of the fluid in his lungs. There was no doctor available overnight to check on him. After that we told them if he was going to die either let us in or we will take him out to be around family. They kept telling us he was going to get past this. So when he did die my mother had to fight with them to go see him. They were working on him for 15 minutes before mother got in there and told them they could stop. My father died alone. My died on 01/10/21, now today 01/27/21 their business department called my mother and asked to speak with him. How does this even happen? Lahey is not somewhere I would take a loved one.

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Marty Tildsley

Horrible experience here with my mom. She was originally there for a stroke. They transferred her to a rehab center two days after the stroke. She had another episode the next day at the rehab center. She should never have been transferred that quickly. So she was back at the Lahey Neuro ICU for about two months as her health worsened. The main doctor disappeared on us after a month. They said he went on vacation. We never heard from him again. Meanwhile, the heartless case worker kept calling the family saying we should consider pulling the plug, saying how costly rehab would be. She had her mind set on getting my mom out of there. They finally transferred her to NE Sinai in Stoughton 10:30 at night last Tuesday. She died less than 12 hours later at New England Sinai. If this isn't a case of patient dumping, I don't know what one is...

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Robi Farina

A family member got admitted to Lahey in Burlington and I received a phone call that he had COVID-19. Since I saw him the week before, I got nervous and called a few people that were recently near him. Come to find out he did not have the virus but do you think someone could have called me? I was told they were giving him another test and even after I called asking for results, I was told someone would call me back. Never happened. Then he got transferred to another facility and again, no one called to let me know (I’m his health care proxy). I called to find out more info and was promised a call back from a manager. Still waiting. Poor communication. I could go on with bad stories from over the years but this is the most recent. Unfortunately I do not have a say where he is admitted because this hospital would not be a choice.

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