Reading, United Kingdom
London Rd, Twyford
RG10 9EU
Reading
United Kingdom
+44 1189321331
Friendly car showroom with knowledgeable and approachable staff.
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Recently bought an MG3 from Twyford. Very pleased with the service I received. Friendly, easy going and stress free - all made the process really easy. Always kept me up to date via email and phone calls. Refreshing to get such good service compared to others car manufacturers I have dealt with!
The most unpushy and pleasant car buying process I have ever experienced from a highly experienced and personable seller. I was given the time & space to think through my decision. I had driven over an hour to test drive and then finally buy a SmartforFour. After sales follow up was superb: after reporting a key issue , this was researched online on my behalf and the non-issue (as it was!) was solved. I could not recommend Bulldog Twyford more highly. I would actively request that this garage finds me my next car. I felt extremely confident with the whole buying process.
This just gets worse. As nice as these people are when talking to you and reassuring about everything. At both times they've not owned up to what they were saying initially. First when buying the car the lady literally said yes to every question we were asking first time spending 25k on a brand new vehicle. Day later stressed about things asked called for reassurance she let it slip that she doesn't know anything about these cars and this is the first she has sold of the EV MODEL. AFTER this hurdle now 7000miles later a small error on the screen switching off certain features like cruise control etc asked booked an appointment reassuring no charges everhthing under warranty and like I said random no damage to the car whatsoever. Get there in the morning and then 6 hours later they want to tell me its a 900 charge because the bracket is bent of some sort aka we don't know what we're on as my dad is a mechanic and yes this is an electric vehicle but the person said something about the CV JOINT doesn't have anything to do with the front but in fact the tyre and my dad even said how tough a CV Joint is. Regardless this does not add up because literslly there is not even a hairline scratch at the whole front of my car. For them to try and charge me 900 oh yes and then apparently a diagnostic fee of 58 which I will never pay as I specifically asked about this prior and it was stated nothing of the sort. They wanted to change the bumper and everything and I cant see even a scratch on a bolt. Awful dealings honestly i feel bad that I recommended the car 2 two people who bought one. Utter disappointment.
I just purchased MG ZS EV from Bulldog. Caroline is an excellent customer person. From when I expressed interest in the car till drop off, it was a smooth experience. Caroline was very professional throughout process. I will recommend MG Bulldog
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