Buffalo Grove, United States
1292 Barclay Blvd Suite b
N/A
+1 8474829999
Long story short: loyal customers, paid early for next round of IN-PERSON classes, Covid struck, schools closed, this company refused to provide refund. Ridiculous! My credit card company issued refund when I explained the circumstances. It's quite telling when a credit card company has more consideration for its customers than Afterschool Enrichment Solutions has..AVOID this company
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Awful experience with this company through Holy Family School. When the pandemic started, I requested a refund for chess classes that would not be completed in person. I was ignored, told it was offered online and never given a refund. I did not want my child doing chess ONLINE after countless hours of online schoolwork. If I could give them negative stars, I would. They were unprofessional and still have my money for a service I never used. WILL NEVER USE OR SUPPORT THIS COMPANY AGAIN.
I am an independent contractor of over 3 years that was supposed to be paid several days ago for my teaching in February. The owner has not only not paid any employees, but also is not responding to requests for information. If you support this company, you are supporting someone who does not value his employees and disrespects labor.
Beware they do not offer refunds for any reson! I signed my daughter up for three classes that were all unable to happen due to COVID. That round of classes hadn't begun and rather than contacting us to ask if we wanted to do online courses they just moved it all to online. We didn't get any type of material packages for any of the courses and were still charged the full amount. We found out that they were moving everything online through email. Not even the courtesy of a phone call. I will never sign up for another class with this company.
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