Peachtree Corners, United States
5335 Triangle Pkwy NW
N/A
+1 8002412541
Filed for medical leave almost 4 weeks ago and i never heard back from them about paperwork until they denied my claim. Could possibly lose my job since I have not been on the payroll in almost a month. I still cannot go into work. Horrible company with horrible service. Saw that I am not the only one thats had issues so that makes sense.
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Broadspire violated HIPPA in my case I was told it would be escalated and never was.
Most usless company wife has been on workers comp since June 8th sent numerous emails and phone call to no avail.
Bought \Cancel for any reason\ insurance. Filed a claim as directed. Claim denied for unknown reason. Called back several times to recieve claim number and appeal. Haven't gotten an email regarding status for 1 month. Seeking action. Recommendation : Find another travel insurance agency
Submit claim request on a Tuesday was told I would receive paperwork to submit to my doctor within 24hrs. No email...Called back on Thursday to check status...was told it could take 48-72hrs to receive. Called today (Monday) was told system sometimes does not submit for some reason it got stuck (clueless) but my case was being escalated and I will get the email by the end of the day, if I don’t get it call back and they will escalate it again. So far I am NOT HAPPY with this company. Moving forward I’m praying I don’t have anymore issues. Wish my company would change back to the company we use before. I don’t have time to baby sit those that are supposed to help me when I am in need. These benefits are not free to me....I work very hard for them
Deli
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