Coventry, United Kingdom
255 Broad Ln, La,
N/A
+44 2476464789
Wonderful vets, we bring our dog here and have always been happy with them - she actually loves it there as they give her lots of fuss and treats (if appropriate). We had to rush our chicken there in an emergency after an attack from a cat and they were amazing, they bandaged her neck and took loving care of her. Would recommend for all animals, we have always been pleased with them every time we go! Here’s our chicken just after they saw her and here she is a few weeks later all recovered, she’s laying well so completely happy and back to normal! Thank you so much to all the staff!
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Cannot express how lovely these vets are. I have used them for several years mainly all small pets . Each visit no matter how small the pet they do their very best. When the time comes they treat each little pet with so much dignity and care and each time we have had one of out furry family members put to sleep they send out a beautiful and thoughtful condolences card. It's truly the little gestures like this that make a difference and keeps me coming back. True compassion with all their staff, who share their own pet losses to help heal the pain felt. During lockdown they pick up the pet from your car and phone you with a consultation as you are not allowed inside at the moment due to covid restrictions.its a very professional and well thought out service in difficult times. Thank you
We have taken our dog to Broad Lane Vets for the last three years. From the first puppy party, to annual check-ups and the occasional need to get an injury seen to; Broad Lane Vets have treated our dog with care. The staff are friendly, the open hours excellent and the attention to detail impressive. Thank you for all you do.
Always get great care and service from Katie Howell. She has a lovely nature with the animals and is always so friendly and practical with her advice. Really could not recommend her more. Only thing preventing a 5 star review are the costs. They seem to have increased somewhat over the last few years. It feels like everything is geared up for insurance now. Cost of medication is excessive. Don't expect them to compete with the internet suppliers but also don't expect 3 times the online cost when they supply medication.
I decided to keep Scooter at Broad Lane Vets when I rehomed him as they had his records and he was used to going to the practice there. I am so glad I did. He got an eye injury a couple of weeks ago and could not have had better care and treatment from the vets and staff at the Broad Lane and Balsall Common practices. Katie Howell saw him initially and has been amazing in the quality of care and support she has offered. This has involved seeking specialist advice, talking to colleagues on her day off to pass on information about his injury, persisting with phone calls to make sure I got the advice and information I needed, giving the utmost care and attention to Scooter and following his progress even when she wasn't seeing him for follow up visits. Her colleague Sally Hutton continued with the same professional, attentive and considerate treatment for two follow up visits and was equally as communicative and helpful, again willing to discuss his treatment with her colleagues when she wasn't working. Scooter's latest visit today was with Kerry Williams who again showed warmth, understanding and professionalism. The receptionists at both practices have been very helpful and the veterinary nurses I've seen have also had excellent people skills and obviously care about their patients. I've had to have 5 visits over the last 2 weeks due to the nature of Scooter's injury and have been incredibly impressed with the teamwork shown at Broad Lane Vets and their expertise and care are second to none. I would highly recommend them.
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