Brighton, United Kingdom
Victoria Rd, Portslade
$$
+44 1273425722
N/A
In the current situation where people are advised to stay at home in the wake of the Covid virus, it was very helpful to have my car collected from my home address beforehand and returned to me after the annual service. As well as the video, I also appreciated a phone call to let me know the results of the service prior to its return later that day. In appreciation and many thanks to Neil Hamilton, Senior Service Team manager.
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Fantastic bought my Mercedes from here recently treated very well and car was presented well. Great prices if your looking for New or used Mercedes. Speak to Holly she's so Helpful
My recently purchased Mercedes was serviced at Mercedes of Brighton and I wanted to leave a note to review the service which I received. Of particular note was the treatment and high standard of service that I received from Neil, who advised me through the end to end process, from advising me on the best option to cater for my needs (a service plan is now set up which provides me with the best value and convenience by far) through to collecting the car on the day of the service and making everything was taken care of. My Merc is now serviced for another year and I have the peace of mind that it is all taken care of by Neil at Mercedes of Brighton!
Great service and very professional. Neil at the service centre was well informed and kept me updated. Highly recommended.
it's nice place but customer Service and customer support is very poor they need self help and support also the organisation and Reception need to learn more about support and organisations. this Experience due to an Appointment for driving test an GLS New Mercedes but surprise me that the car and customer support or service has no Idea about my appointment and more is the car is not presented too Mercedes Brighton branch is really need more Attention to improve their work. thank you .
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