Bridges Lettings Agents Aldershot: Lettings & Management

I think everyone knows what some estate agents can be like. However, my experience renting a property through Bridges has been nearly 100% entirely positive. Responsive to calls, emails, and genuinely seem to care when you have concerns or maintenance issues. Keah, Esther and Lauren were particularly helpful during my time renting, and were always patient with any questions or concerns i had particularly Lauren regarding my check out process. Thanks so much to the team.

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Not impressed at the moment, I informed Bridges earlier today my bathroom floor is flooding due to a cracked cistern. Now they're closed for the w/e and the only emergency numbers are not for flooding issues! I rent a first floor maisonette and am very concerned that if the cistern crack gets worse, my neighbours flat downstairs, (privately owned) , will experience a ceiling leak over this weekend.

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Great support and customer service

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If only zero stars was an option! Constantly fail me as a landlord. DO NOT USE THEM. initially finding a tenant was seemingly difficult for them, getting references and credit checks was hard for them, even setting a start date for the tenancy and communicating this to the person living in the property at the time, and now my tenants have gone without heating and hot water for 8 days (And agents didn't inform me) because the property managers seem to get confused over other properties they manage?! massive lack of urgency or initiative shown, also mega fails with GDPR. I can't wait to get rid of them at the end of the contract and manage my own property with less stress!

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