Brentwood, United Kingdom
Shenfield Rd, Shenfield,
CM15 8EH
Brentwood
United Kingdom
+441277695695
Professional treatment delivered by a caring team in a nice hospital. Poor time management on one visit. Attended the hospital at 7 am on a Saturday morning for a 20 minute procedure not undertaken until the afternoon.
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Paid 580 for head CT, forget customer service this was by far the worst treatment i have ever received from a hospital. I was told that the results would be emailed to my doctor by reception after they had taken my payment they even confirmed the email address. No results days later so contacted them and was told that they only post the results. What a great idea to post something so important when there are so many issues with post right now. Just hoping there is nothing serious on my CT.
Everyone was so nice made me feel comfortable
Like to say a huge thank you to Nuffield Hospital for looking after me with my stay there all the staff was great you just cant fault the hard work you guys. PS I have never eat a egg mayo sandwich it was so nice Thank you again Steve
Split review: 1 Star for Admin team, but 5 star for clinical staff. 1 Star for Parking. Consultants, nurses and other clinical staff are always spot on, very professional, friendly and knowledgeable, but the appointments and telephony systems and some personnel are shocking. You can never get through when you need an appointment and calls are rarely returned. Admin and Reception teams need investment, improvement and customer service training. On the clinical side, cannot rate Sascha Dua and Ravi Ray high enough - totally exceptional. Highly recommended.
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