Brea, United States
205 S Puente St
N/A
+1 7145785200
Wheelchair-accessible entrance
I get what seems like used equipment from them with missing screws, bent up panels, and bad motors. Never sat on hold for less than 30min. Not that great of a location. Irvine is a little better. From now on I’ll probably just get Trane units from elsewhere. Friggin bummer.
like
They have everything you need for HVAC work and great customer service
Sigler Brea is a great HVAC supplier. The guys are knowledgeable and quick. They get orders ready fast, saving me time. They are always friendly and a pleasure to work with. To other techs who complaint about long hold times: this only happens during very busy times. On average, they answer the phones rather quickly. Also, Carrier family of brands is of great quality. They stock all of the basic tools and supplies. I highly recommend them.
As a project engineer/manager in HVAC/Refrigeration at Alliance Industrial Refrigeration Services, and as a former Manufacturer's Sales Rep, I must say the level of service I've received is significantly below expectations for the following reasons: Sales Rep failure to respond promptly (if at all) to requests, and will not answer telephone calls, only emails. Sales rep failure to provide necessary product information. Sales rep failure to be knowledgeable about the product he is selling. Hold times are as bad as stated in the previous review. We have purchased enough equipment from Sigler for this not to be an issue. I will select York, Trane, etc over Carrier whenever possible in the future for these reasons.
I would like to acknowledge Erik Potts and the team at Russel Sigler in Brea. With the AC season in full force, everyone is super busy, Erik and the team are extremely friendly and exceed our customer service expectations!!!! Thank you for always answering our questions and providing us with excellent customer service!!! We appreciate you guys! Jerry & the team -JERRY'S PLUMBING & HVAC
Deli
The best companies in the category 'Deli'