Mont-de-Marsan, France
5 Bis Place Charles de Gaulle
$$
+33 558750087
N/A
To start off the entrees were great! Would have given a solid 4 stars based on this. But.... After waiting 45 minutes, seeing people around us come and go we had to ask if we were going to receive our main dishes. Within 2 minutes they arrived, without an apology of any sorts. Trout on a bed of risotto; sounding very promising but the fish dried out and the risotto turned into a mashed potatoe consistency. Chicken also a tad on the dry side albeit with a tasty jus. It could have been good, but to serve a plate that must have been drying out for at least a half an hour, the stars we hoped for quickly vanished. After indicating it was inedible the least we could expect was a complementary drink, a personal apology from the owner and/or a reduced bill, then I might have considered give it an extra star, but unfortunately there was no intention of reducing this debacle. I’m pretty sure it could have been a very agreeable lunch, but the poor customer service, and the refusal to soften the caused misery through a simple gesture of courtesy left me no other choice than to give this culinary experience 1 star, but the potential and the great entrees made me add another two. Please improve your customer experience and deliver a promised and well deserved 5 stars.
like
Always great to have a drink there. Inside or outside. When the weather is good, it's so pleasant to spend time with friends at terrace. Don't forget to have a look at the rear of the bar-restaurant for an amazing view on the river !
Superb ambience, right next to the river. Lovely food and good service.
Choosing the 'plat du jour' , we were both happy with our lunch. Mine was merlu (white fish with mild flavor and a texture like trout), and his was chopped steak. Good portions, nicely presented.
Fantastic food & service overlooking the river..
Good
Not very friendly
Habitué des lieux depuis presque un an, la réception est de premier ordre. Le grand patron est top et les serveuses sont très accueillantes et souriantes. La qualité gastronomique est au rendez-vous. Les formules et la créativité donnent envie de revenir dans ce lieu vivant. Ou d'un côté la terrasse et de l'autre la vue sur le cours d'eau en font un lieu incontournable. La sélection de vin et les déserts fobt également partie de leurs nombreux atouts.
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