Tunbridge Wells, United Kingdom
27-29, High St
N/A
+44 1892533733
We just sold out house through Bracketts and had a very positive experience. The whole team we're friendly, helpful and professional. Sarah Mott, who came to value our house, gave us helpful advice throughout, and was able to get the house on the market swiftly. Regular communication was maintained and she and the team we're supportive right to the end.
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I am writing this review to express our appreciation for the excellent service received from Bracketts, Tunbridge Wells. Having been through numerous letting agents who wasn't helpful or even want to entertain us with our situation, we were fortunate to be shown a flat by Rebecca Chapman from Bracketts. she was professional, informative, helpful and friendly throughout the whole process. Not only has she given us a new insight of where we want to make our first home (as we have recently return from aboard) she has kept us updated throughout the process after we had made an offer for a flat near High Broom area. The landlord accept our offer but I know for a fact if it wasn’t for Rebecca we wouldn’t have got accepted. we were near the process of signing the tenancy agreement, even gone through with the referencing. The landlord unfortunately pulled out from the agreement just when we were so near to the final stage. Rebecca knew I was very disappointed after receiving the news. She reassure me it was for the better if landlord wouldn’t take us as tenant. Within a short period of time, Rebecca and the team was very efficient in finding us another property near the area which turned out to be a real \gem\ for us. We have now settle in our new home and I can only say we are forever grateful to come across a letting agents who cares about their customer and use their initiative in finding a great home for them. Our sincere thank you to Rebecca, Janie and Chloe for helping us get through the letting process. We will recommend their excellent service without hesitation.
We have been very happy with the service provided to date. Bracketts staff have provided a very personal service. They have updated us when necessary and are always quick to respond to any queries. They have an excellent knowledge of the local market and were able to find us suitable tenants very quickly. What matters most to me is that we have continued to be treated as valued customers even after tenants have been secured
Janie was incredibly helpful and even emailed me out of her work hours which she obviously didn’t need to do. I got the property I wanted and was all sorted quickly. Would recommend bracketts and Janie to anyone trying to rent or buy a property :)
Thought the letting process with Bracketts was very efficient and straightforward. Rebecca was friendly and supportive from the viewing, through to signing the contract and has been helpful answering any queries I’ve had. Would recommend them for people looking to rent in the area!
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