Bowie, United States
5711 Woodcliff Rd #102
N/A
+1 8007736614
As a small transportation company who has numerous hybrid vehicles, Greentec has been my Go-To company. Johnnie has always been prompt and great at getting my vehicles back on the road making money.
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Great Hybrid Auto Repair Shop. They're knowledgeable and professional. Best part is they were able to diagnose the \correct\ issue unlike the local Honda dealer. Phil was great to work with, and was able to accommodate my busy schedule.
I purchased a battery from greentecauto and they sold me a defective one, contacted them never answered.
Don't hesitate to trust your hybrid battery replacement to these guys. My college-age son purchased a used 1st gen hybrid Civic (the wisdom of that is for another discussion). The battery began to fail last fall, Greentec went on-site at his university and did the replacement, so far so good. Six months later, the engine light is on and a diagnostic says it's the battery. Greentec unhesitatingly shows up at our home to honor the warranty and replace the battery at their expense but more dashboard lights are on. They can't do a complete analysis on the road and recommend we have the car towed to their shop (over an hour away) or see if someone local can take a look. We take it to the local Honda dealer who throw up their hands and say the battery doesn't match their part number and the replacement power management system they tried didn't fix it. Their implied message is to pay them for another battery and trust that it will work. My son already has 2K invested and now Honda says it's not their fault but you can pay us. We bite the bullet and have the car towed to Greentec where they do the full diagnostic and try a new power management system and lo and behold, everything works like new and all the dashboard lights are out. I've seen some reviews that say that you can't trust these guys and they're difficult to work with but if you are patient and ask them to explain difficult terminology and are willing to trust their expertise you will find that they are really working in your best interest. I can't say enough for everyone we talked to there with a special shout of appreciation to Phil at Bowie, MD who patiently walked us through the process and options even when things got a little tense. I wouldn't hesitate to give them my business again.
Today I had a new 8 Amp Hour Hybrid battery installed in my 2006 Honda Insight. The tech drove clear from Maryland to Ohio to deliver the battery. The installation price was excellent due to the difference in taxes collected on install vs. myself driving there or purchasing the battery out right and doing it myself. Paul what's the name of my technician who installed the battery and he was efficient as well as professional. I will update this review should there be any issues in the future that are outstanding and are not dealt with in a professional or expedient manner. However, so far I'm very impressed with the prices as well as the service and the battery itself seems to be working as expected. Thank you guys for a job well done and I appreciate you coming out all this way to Ohio. Randy
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