Boston, United Kingdom
26 Wide Bargate
N/A
+44 1205353100
I can totally recommend Newton Fallowell to assist anyone in selling their property. Ben and his team were incredibly helpful, especially as my property went on the market during lockdown regulations. Ben was always prompt with emails and replies. In such exceptional times and with a completed sale, as my house turned out to be, Newton Fallowell went above and beyond to help conclude the sale.
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Excellent service from a very professional outfit. Wasn't the easiest of moves by any stretch of the imagination but the team at Fallowell's dealt with it in a clam manner and remained professional throughout. Worked as a team to solve any issues thrown at them and I'm very grateful to them for getting the deal over the line.
I am so happy I found this agency. Very helpful team from the very first minute, helped me a lot. Excellent, fast work, very customer friendly. Will recommend them for everyone .
Found the two franchisees at N.F. Boston to be extremely arrogant, unprofessional and rude. Arranged a viewing with them and when the guy showed up (Mr Holland), he refused to introduce himself and then ignored me until I enquired who he was, and this was while he was trying to access the wrong property! He then continued with this attitude when we eventually accessed the correct property, being uncommunicative, uncooperative and insulting. When I phoned up to complain was told by the other franchisee (Mr Oglesbee) to \fill my boots\ , when I pointed out my option of referring the matter to the Property Ombudsman, where it is now currently being dealt with. Have had my offer accepted on another property with another agent, whose approach and conduct could not have been more different from this pair. Clearly I will have nothing more to do with this outfit and warn others accordingly. BTW , saying \ we apologise if you feel the service was not up to standard\ is not a proper apology , and far from the full, written and unqualified apology I requested from the outset to resolve this matter. Also BTW, this is the first of many reviews I will be posting on the various websites about this pair and their outfit and, as advised by Newton Fallowell Boston themselves, I will be \filling my boots\ Mr Oglesbee. Have a nice day.
Thanks Guys, You have been really helpful throughout what wasn't the easiest of sales with some of the complications that needed over coming to get this sale through. Always professional and helpful at all times. Highly recommended.
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