Romsey, United Kingdom
1, The, Corn Market
N/A
+441794513258
The staff were really nice and one of the opticians, I think her name was Lara, was really lovely. But I have since switched to the Winchester branch due to constant bad experiences with another lady optician at Romsey including over 30min waits after my appointment time every time, being made feel as though I couldn't ask questions and that they were silly and generally I felt like an inconvenience and like the optician really didn't want to be there.
like
The eye testing was ok, but I didn't feel safe while in the building. On the door it said only 3 at a time in downstairs area. When I went in I was the 3rd then 2 came down from upstairs and I offered to go outside, but was told this was ok. There wasn't any hand sanitiser or temperature taken. When my test was finished I asked for my glasses to be looked at as they were hurting my nose. The lady kindly put on some softer pads and handed them back to me. I asked should they be sanitized and she said probably and did it. Then she said I suppose I should have changed my gloves also. I left feeling very nervous and concerned.
Great service and very professional staff, especially Livia. She took well care of me in me in my last visit. Highly recommended
Excellent - I will recomand Boots Optician to anyone. Livia was very profesional and happy to help.
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