Leicester, United Kingdom
79 Braunstone Gate
$$$
+44 1164976868
N/A
DeliveryTakeawayDine-in
Late-night foodSmall platesVegetarian options
Ordered food for delivery and the wrong dish was sent, the gentleman I spoke to was incredibly rude. I understand mistakes are made but that wasn’t the issue. The customer service was terrible, I was told I either waited 45 minutes for the correct dish to be delivered or had to accept a 50% refund. To make matters worse, the food was cold, dry and tasteless. Thankfully when I placed a complaint with Just Eat the full amount for the incorrect dish was refunded. However, it was quite clear from the gentleman’s attitude that he couldn’t care less about offering any customer service at all.
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Bombay Bites is one of only a few eateries that define Leicester and gives the city a rare unique selling point. Somehow a meal from here transcends fast food even though fast food is the reason why you visit. The quality of the food and ingredients are akin to your favourite indian restaurants but the price rivals your usual on the go burger chain restaurants. The product itself is a thing of joy yet very simple in construction, a box of comfort food. My favourite is box #3; tandoori chicken greets you when you open the lid on the box, below there is a layer of chicken masala which has perfectly begun to steep into the nann layer below that. If you dig down to the bottom you'll find the rice waiting for you. I recommend Bombay Bites for any of the following situations: work lunch, I can't be bothered to cook tonight, i want my visitors some cool food, I'm absolutely starving and I need to feel full, let's grab something on the way to football and finally I want some decent Indian cuisine but I'm on my own tonight. I'd not eaten here for over a year or two (regrettable in retrospect) and I recently visited again (on a busy Friday evening.) SOMEHOW standards have not slipped and the food seems even better now than ever before! Photos don't do it justice. I get the feeling I'll be back next week to pick it up again upon the orders of my wife...
Had the worst experience at their Braunstone Road shop. I am one of the oldest customers and have always promoted the shop as the food is good along with customer service.But today I was shocked with the behaviour of the staff. I ordered 2 regular boxes and paid for them. I told the guy to wait as i wanted to confirm about the second box with my husband. I was back in 1 min max and told told what I wanted. He did not listen to me and said that he will prepare what I ordered first time. I left the extra food with him and paid for the food which I did not take. At least now I know that I will not order food from them again. I dont mind paying but I dont like such behaviour. They dont deserve a single star.
A lot of bad reviews in here but my boxes were absolutely lovely. We usually order for collection from Evington branch and never had an issue. First order from this branch and no issues either. Good size portions, nicely cooked and very tasty. Will definitely be ordering again.
Was really pleased with the quality of the food, very happy with the quantity as well. Friendly staff. we will definitely be ordering again.
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