Bolton, United Kingdom
Carlyle House, 78 Chorley New Rd
N/A
+448001577264
Excellent product and service. I ordered a patio dining set, it arrived well within the estimated delivery time frame and the quality exceeded my expectations. Would recommend!
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Awful! Ordered a outdoor table, chair and parasol set. When we finally received the items after waiting several weeks for delivery the box was taped up where it was all ripped and every chair was scratched, the table was scratched and the parasol was missing! When we spoke to them they said instead of replacing the Damaged items Would we accept a 10% refund. Umm no!! Finally a figure was agreed on but still. Missing parasol was promised to be out on the next day delivery, but a week later we have just received an email to say they have none to send us! Joke of a company!! Avoid!!
Awful service, customer service is none existant. Only part of order was delivered and expected me to do the chase the courier as to where my other part of the order was. Still have not received the rest of the order and though their website states they are open no one is answering the phone!
Orderd on the 15th, worst yet not reply to any email comms. Not a word. Why a accept orders when you have no capacity to furfil them or get back to paying customers.
Customer services terrible. I paid for next day delivery. I was emailed that my item would arrive the following Friday 8 days away. I emailed and was told this was a mistake. It would arrive on the Wednesday, which was 6 days later. I was told that because of bank holiday that this would be the next day delivery. I totally understand that they were not delivering on the bank holiday but don’t expect me to pay 10 for next day delivery. Six days is certainly not the next day and I told them I understand and could I please have a refund of my next day delivery postage and pay the normal delivery price. I was meet with a very rude man that told me know. They would not give extra postage I’d payed. I would not recommend as the customer service is shocking
Deli
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