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Bloomington Acura

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Bloomington, United States

bloomington-acura.com
Acura dealer· Car dealer· Car leasing service· Used car dealer· Car accessories store· Car finance and loan company· Car manufacturer· Used truck dealer

Bloomington Acura Reviews | Rating 3.8 out of 5 stars (5 reviews)

Bloomington Acura is located in Bloomington, United States on 7801 Lyndale Ave S. Bloomington Acura is rated 3.8 out of 5 in the category acura dealer in United States.

Address

7801 Lyndale Ave S

Phone

+1 6123263859

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Repair services

Open hours

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Amanda Troastle

Do not buy your car from this dealership. Just don't - save yourself the headache. I do not take lightly to writing a one-star review but I feel it is necessary at this point. The dealership has caused me MANY headaches in which I have had to solve myself, with my own money. It wasn't until today when I experienced the straw that broke the camel's back. Bloomington Acura is absolutely HORRIBLE at customer service. They are unorganized and have miscommunicated in every interaction I have had with them, from the start to the end. They have required me to come into the dealership at least 10 times in order to fix the mistakes THEY made. If you need to go in for anything, plan on being there at least an hour, even if it is to just sign a piece of paper. I bought my vehicle in November and I am anxiously awaiting the day I never have to deal with them. Please, save yourself the headache and the money and find a different dealer.

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Pappy D

Do NOT buy a car from this dealership! I got a car from them and I got the 10 years free oil change along with my car. Since I reside in Woodbury, I asked the sale manager if I can change my oil in white bear Acura (I.e use that 10 years free oil change in any Luther Acura). They said yes. That was a lie. When I showed up in white bear, they said no. That I can use that 10 years oil change thingy at Bloomington Acura (The contract doesn’t say that you can only change oil in Bloomington with that deal). What a scam? I do not recommend this dealership to my worse enemy. 80% of their rating are negative by the way. That tells a lot.

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Hilary Nguyen

I bought a 2019 Acura MDX in 2019 and it kept breaking down in just a few months. All the lights kept turning on and I had to bring it back a couple of times within a few months. Recently, I brought my car to get detailed cleaning and it broke down in the process. I had to get my car towed to the dealership and they told me I had to pay 1000 to replace my shifter button assembly due to water damage? 1) I paid for an additional electrical insurance on this car. Why would I have to pay 4.5k insurance if it doesn’t cover this repair ? 2) This is a fairly new car. Does it mean it’s not a well built car because it keeps breaking down? It can’t even take a little detailed cleaning from a professional shop! It’s new and I had to bring it in many times already. It’s ridiculous! I’m very upset about this car and the repair that I had to pay.

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Alicia LaBeau

Had my 1st service appointment with the service department and it went perfectly. Service advisor Alex as very easy to work with and very helpful and so was the rental department.

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David A

I called to talk to parts. Amanda answered in the part department. I asked a question about a part, in which she replied, \I don't know.\ Okay, well, can you find out? I was explaining the part in detail and mid sentence she puts me on hold without even a word. Never comes back on the line. Working at a dealer myself, not only is that answer unacceptable, but the actions of this employee are also unacceptable. You are in a customer service role. Act like it.

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