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Balmoral Kennels and Cattery

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Blackpool, United Kingdom

balmoralkennelsandcattery.co.uk
Kennel

Balmoral Kennels and Cattery Reviews | Rating 4,8 out of 5 stars (5 reviews)

Balmoral Kennels and Cattery is located in Blackpool, United Kingdom on Bambers Ln. Balmoral Kennels and Cattery is rated 4.8 out of 5 in the category kennel in United Kingdom. Balmoral Kennels and Cattery is a company based out of Bambers Lane, Blackpool, United Kingdom.

Address

Bambers Ln

Phone

+44 1253762909

Headquarters

Blackpool

Accessibility

Wheelchair-accessible entrance

Open hours

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T

Titch Pilrc

Fantastic kennels, set in lovely gardens, with friendly professional staff.

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Bev Williams

So pleased we found Balmoral when we moved to St Anne's for kennels and daycare ! Archie our husky starts 'talking' as soon as we drive up the lane as he's so excited to meet his friends, staff are so enthusiastic and caring, they are a credit to you x

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Louise Harris

Amazing we love it wouldn't take our dog anywhere else

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H A

On collection the owner opened the kennel and our dogs didn’t venture forward, instead backed off cowering with their tails down until they realised we were there. They had expressions which we can only describe as petrified. This is not usual behaviour for them, as puppies they will hurtle through any door, excited to greet everyone. We trust in our dogs' instincts and they were not happy. They were wet and cold – to the extent that they shivered and sneezed all the way home with runny eyes and noses. The staff are always wrapped up well as the building is as cold as the outdoors. What about the dogs? As soon as we were in the car they started to scratch and immediately noticed fleas. We understand this can happen but the staff obviously had no idea and hadn’t informed us. On more than one occasion the owner didn’t remember their names and didn’t even know how long they’d stayed. We understand that in kennels they won’t be treated to the same high standards one has at home but we expect them to at least know their names. Unfortunately there just seems to be an overall lack of professionalism and not getting the basics right has led us to not wish to use these kennels again. EDIT: We have NOT got the wrong kennels, we're well aware where we took our dogs to. As stated, fleas can happen but you didn't notice. The kennels may have some heating but they were not warm at all due to them being soaking wet. We don't wish to get in contact as there is nothing that can be done now, our business will be elsewhere.

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stephen watson

The full package. My dogs were very well looked after and relaxed when I collected them. They were there for 10 days and obviously had been well treated by the staff who are keen and friendly. Very impressed.

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