Bittern, Australia
8/2432 Frankston - Flinders Rd
N/A
+61359836692
Small store but seem to have a lot on offer. The team are super helpful and usually have decent sales too. Definitely prefer to buy our pet stuff here rather than the supermarket
like
I received such helpful advice to set up my aquarium from scratch. It turned out beautifully and fish are very happy.
Small Shoppe. Reasonable prices and most things you need.
The nurse at the front counter literally saved my one week old kitten’s life — I am seriously forever indebted to these incredible people! One of my kittens was fading quickly and was refusing to nurse and so I rushed out in a panic and looked everywhere for formula and they were the only ones who had it and were open!! And the nurse gave me baby syringes to use to feed this sweet little creature and gave me all the advice I needed because my vet was taking a long time to call me back — anyway, this kitten is now THRIVING and the staff at Bittern Petz were seriously the nicest people ever. They were exactly what I needed: kind, empathetic, knowledgable, capable! Thank you so much!!!
I was in the store when the last reviewer was in the shop "Anne Taylor". She wanted 2 different bags of chick feed split and mixed. The wonderful staff member politely said she couldn't do this because she wouldn't be able to sell the 2 remaining half bags (completely understandable). Then Anne Taylor started verbally abusing the staff member, and I was shocked by the language used. She certainly didn't receive any vet nurse advice either. I always have a great experience with the staff here. They are highly knowledgeable, experienced, and I couldn't recommend them highly enough!
Fantastic service, Tegan is so helpful with her vast experience, always friendly and informative, great prices too.
They have lost a good customer in me. I am spreading the word. Extremely poor and rude service. I wanted help to divide a bag of pellets into two so I could carry them to my car as its too heavy..I got told we dont do that...too bad loves cos its my mission to tell everyone I know.. very dubious about the so called vet nurse advice too, seeing Ive been in the game over 20 years
Wonderful animal loving shop that also helps out shelters. I'll be donating to them
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