Birmingham, United Kingdom
100 Hagley Rd
N/A
+44 1213267636
Very impressed with the professionalism and attention to detail! Spoke to Adelle, who went above and beyond to help me find what I was looking for. I received the item next day, and will definitely use them in the future.
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Unfortunately didn't have what I was after, but ordered it with no deposit needed. Great staff, very pleasant and helpful, hopefully I'll be back to collect my item soon.
A few months back I walked in to Wex, not knowing anything about cameras or not knowing which camera to get. I was approached by a young gentleman called Brian. Now considering the shop was quite busy Brian took the time to explain to me which cameras are best for my future projects. He was so insightful so experienced and definitely sounded like he knew the game. His approach was caring and delicate. I did not feel that he was talking at me but I felt that he was talking to me. He wasn’t just selling me the product but he was taking me through the experience. On that day I didn’t purchase a camera because I didn’t have enough funds but I promised myself that I would come back and definitely buy the camera which was sold to me. Forward to Christmas Eve I came back unfortunately Brian wasn’t there but I was served by a gentleman called Jake and a lady called Adele. Honestly I truly believe they were both my friends, again I didn’t feel that they were just selling me the camera but they were inspiring me and feeding me so much information and showing the possibilities of what my new camera can do. Jake again was very helpful towards what I can get with the camera and I didn’t feel that he was pushing me to purchase anything but instead he was flexible to give me the ideas and allow me to make a decision on what to buy. Adele broke down every piece of information so that she was sure I was able to understand what I could do with this new tool. honestly amazing customer service I feel that I can walk back into Wex and receive amazing service for my Future equipmen. Thank you guys for taking the time, and thank you for your Exceptionally service.
Excellent service. Ordered and paid over the phone. Item was 20 cheaper than anywhere else and was shipped free of charge. I would definitely use them again.
The staff here are fantastic. I hate shopping especially for camera gear but over the years never had a problem here. The staff are friendly, knowledgeable and don't get frustrated by my odd requests. Came close to being offered a job once. Don't remember if it was my wit or if it was my knowledge of how to sync a bowens trigger. Might have been both. You guys are amazing and the new Z6 I brought the weekend I may well be back soon for a hard protective case
Deli
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