Birmingham, United Kingdom
87 Watford Rd, Cotteridge
N/A
+44 1214594333
Oaks is a brilliant, caring practice. Looked after my GSD with exceptional care. Very efficiently run, appointments easy to make & always on time. Also has off road car park. ALL staff so friendly and efficient.
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Somehow brought my cat back from the brink of death for which I am eternally grateful. Given 4 stars due to the vet initially wanting to put her down and not give her a chance but once discussed and treatment started I am so happy to have been given some more time with her. Also maybe a little expensive compared to some other vets but yet fitted her in as an emergency despite not being my regular vet and so again you have my gratitude. Some may not like it but in my case (being autistic), I very much appreciated the frank and honest nature of the vet. Yes it's upsetting to hear she may not live a hugely long life but I'd rather know upfront and be told straight. Thanks from me and Pan
A great veterinary practice and have served us well for years however certain staff could benefit from being educated in customer relations as there is one particular person whom I find offensive. I would not take away their level of professionalism though and would still recommend them.
Brilliant the vet saw my rabbit, diagnosed her quickly, very reasonably priced, highly recommend
100% recommend After regularly visiting Vets 4 Pets (the Pets at Home vets branch), I searched for a rabbit specialist in Birmingham as I didn't trust the opinion I was given at Vets 4 Pets. When I came across Oaks, I brought in Smokey who had gone very quiet and not herself. Rebecca quickly identified the problem, clearly very experienced in recognising signs and symptons, and handling rabbits. Long story short, Smokey is back to normal thanks to Rebecca's diagnosis and treatment! Unfortunately, I then had to take Nibbles in - who had lost a lot of weight, and seemed to have an injury. I made the difficult but well-informed decision to put her to sleep, after a very open and honest discussion with Rebecca - who helped me by sharing her views on the situation. The very sad situation was dealt with very well by the whole team, with Rebecca sorting my payment prior to the treatment so I was able to leave straight away. Finally, I have just received this card in the post offering condolences for the loss of Nibbles - which is such a lovely gesture it brought me to tears all over again. So thoughtful that they've taken the time to do this. Absolutely will continue to take all of my pets here from now on. Thank you to Rebecca and the team for all of your help.
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