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Betts Metal Sales

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Birmingham, United Kingdom

bettsmetalsales.com
Metal supplierJewellery manufacturerJewelry repair service· Wholesale jeweler· Jewelry equipment supplier· Jewelry manufacturer· Jewelry repair service

Betts Metal Sales Reviews | Rating 3.6 out of 5 stars (5 reviews)

Betts Metal Sales is located in Birmingham, United Kingdom on 49-63 Spencer St. Betts Metal Sales is rated 3.6 out of 5 in the category metal supplierjewellery manufacturerjewelry repair service in United Kingdom. Founded in 1985 to complement the refining services of Stephen Betts & Sons Ltd, Betts Metal Sales has seen over 25 years of constant growth and is now one of the leading suppliers to jewellers in the UK. Betts Metal Sales focuses on servicing the n...

Address

49-63 Spencer St

Phone

+44 1212332413

Service options

In-store pick-upIn-store shopping

Accessibility

No wheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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B

Bunifer

I stopped using Betts about 8 months ago because the service is so bad... I previously bought silver from them for a couple of years. I wouldn't have bothered leaving a review but since then and despite never having had a single thing on credit they have constantly sent me invoices and today I've received an overdue invoice. It doesn't matter how many times I call and email it just carries on and on...

P

pcs07604

I have spent thousands on tools and equipment from Betts Metals, I bought a mini pickle acid bath at a not inconsiderable 120.00, after a few weeks of use it turned dark brown inside after I swapped from safety pickle to sulphuric acid, a few weeks later it started leaking acid from the bottom, it made a real mess of my workbench. I returned it to Betts, they replied that I had let it run dry (don't insult my intelligence I never let it run dry, it has a screw lid and therefore does not evaporate, it barely needs topping up weekly) and was therefore not covered under warranty, they said the manufacturer had confirmed this and it was uneconomical to repair. I demanded it was returned, when I got it back I disassembled it and to my horror I found the bottom of the plastic jar was totally detached, it had been plastic welded and the seam had failed. This was clearly a manufacturing fault! The manufacturer had never disassembled it or they would have seen the fault. Shocking behaviour by Betts they sent me a seriously dangerous acid bath and refused to take any responsibility at all. I would never use them again.

S

Simon Waldron

Very efficient and helpful staff : telesales , counter and travelling sales .Always service with a smile.

G

GOLDEN EYE

Going downhill fast,the chap with the goatee is pleasant though which makes this a 3 star rating rather than 1 star.

S

Samuel Smith

Terrible company. Initially they sent the ring in the wrong size. Following this they agreed to send me a ring in the size I ordered after I paid for delivery of the first ring back to them. They assured me that the correct ring would arrive in time for the wedding after I let them know it was essential it arrived on time. The ring didn't arrive on time and I got a call the following Monday from Betts Metal asking me to send them more money as they had put too much gold in my ring. TLDR: they sent a ring in the wrong size, failed to deliver the new ring in time, then made me pay extra when they made the ring too heavy. Avoid this company.

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