Berwick-upon-Tweed, United Kingdom
17 Castlegate
N/A
+44 1289306477
I would like to say a big thank you to your wonderful dental practice.I was there today to have 4 front teeth restored by Kim Kerr,she has made a fantastic job of my teeth,she is a great dentist and very good at what she does,credit to you Kim.Also a big thank you to your 2 very helpful and happy staff on reception.Keep up the good work its a credit to you all. Mr Gibson.
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Friendly professional staff, relaxed atmosphere.Busy practice often running late due to demand. When running late updates are provided, so at least you don’t feel forgotten or undervalued as a client.
I have been with this dental practice for over 30 years, I was in agony with toothache and was told there were no appointments , I phoned 3 days running only to be told they had nothing but I was on their waiting list, that was 6 weeks ago, I’ve now registered with a new dentist who managed to see me within 24 hours, what a disgrace, oh and I’m still waiting to be told my actual dentist has now retired , I won’t be back. Oh and my new dentist is lovely.
I have been a happy patient of this dentist for 30 years, no problems, very happy with the service. That was until I broke my tooth & needed to see my dentist. I was informed that I had been moved to another dentist within the practice without my knowledge or consultation. I have now registered with a much better dentist much nearer home. My Dentist have made some poor decisions since taking over from Berwick Dental Practice.
I am a new patient here having had a terrible experience with the other dental provider in berwick town ( bad fillings, no anaesthetic etc) I was naturally very nervous joining a new provider. I have had three visits in the past year with repairing previous bad dental work both acute urgent and planned care. I get to see the same fabulous dentist (kim), the dental nurses are friendly, the receptionists are very helpful and the department is well organiaed and clean. This dentist surgery is a credit to NHS care and others should look at its model as the standard patients should recieve. As a patient I am thankful that this is available to us in berwick and appreciate that the NHS doesn't always get it right - 10/10 for me.
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