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in May 2018 I bought a Regal motorboat from them, I received photos before I bought it, which already worried me, because the boat was supposed to have 90 working hours and it looked at least 400 from the photos, but they assured me (especially their broker Robert) that the boat was in good condition and never damaged, the hull was not repainted etc., (which was included in the sales contract at my request). After transferring the payment (58 K pounds) I went in a truck with a driver with a boat trailer (a set of over 14m long) over 1850 km only one way, we incurred high costs for fuel and ferries on the way. What our disappointment was when we saw a boat after more than two days at the wheel! it turned out that the starboard side was being repaired, and practically the entire hull was ineptly repainted (new gelcoat), there were clear signs of hull repair, i.e. as many as seven holes on the starboard side above the waterline close to each other, which were ineptly repaired and repainted!. I demanded an immediate refund to my account, and a refund of travel costs, to which they replied that they would refund my money if I sign a declaration that I would not report anything in court! I had no choice but to sign! In return, I did not get a single pound of travel cost back! shame on you guys! I advise against making businesses with them !
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I highly recommend the Yacht Maintenance & Repair (YMR) team at Berthon who helped me decontaminate water-polluted fuel at short notice, totally saving our holiday.
Brought my yacht here for some repair work. Couldn't be happier with the work. All carried out to a high standard and excellent service. The staff couldn't do enough to help.
Really helpful staff during a busy time! Thanks
Used Berthons a couple of times actually, recently after a long delivery it was very simple early in the morning to get a berth and also advise for a friend who has a Windy that had engine issues, where the team were very responsive even over the weekend getting back to us in minutes with help and advise.
Deli
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