Berlin, Germany
Holzmarktstraße 15
N/A
+49 3019449
Wheelchair-accessible entrance
BVG has the worst customer service. They are so rude and disrespectful to their clients. The only kind employee in that office was the one managing the queue
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Probably the most racist and aggresive staff I've experienced. Is it even legal how these ticket controllers behave?
The worst customer service! I am an expat and I tried my best to speak some German and showed all the proof that I bough the monthly ticket for 84 Euros and showed them my bank transaction for that (I got fined 4 days ago for forgetting my ticket). I still got fined for 60 Euros and the man was extremely rude and didn’t wanted to see anything from me except the money.
Yes when you go to Poland you have to get a ticket usable in the trip from the German side to the Polish side it cost 6 when I go to City Stettin Poland
I was there to show my train ticket, which I forgot, so I went there. Unfriendly staff, also they told me, that they could not change my 50 at like 2 PM. DON’T GO THERE!
Deli
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