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Acura of Bellevue

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Bellevue, United States

acuraofbellevue.com
Acura dealer· Auto repair shop· Car detailing service· Car Dealers· Auto Repair

Acura of Bellevue Reviews | Rating 4.7 out of 5 stars (8 reviews)

Acura of Bellevue is located in Bellevue, United States on 13424 NE 20th St. Acura of Bellevue is rated 4.7 out of 5 in the category acura dealer in United States.

Address

13424 NE 20th St

Phone

+1 4256443000

Service options

In-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Offerings

Car washOil changeRepair services

Open hours

...
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R

Rob Bodkin

The team in Bellevue understand, in a way that other local Acura stores do not, that service really does sell the next car. The process is smooth, professional, courteous, and everything one would expect from a luxury brand. If my next car is an Acura I'll buy it from these guys just because their service team is so great.

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Uncle mel

Go see Ben! Excellent customer service answered all my ?s. Looking at purchasing this NSX

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Logan Busse

My service advisor James M. was very kind, however never disclosed the open recall for my engine before accepting all of my money to complete a very costly 100k mile maintenance; roughly 3000. I can't say I've experienced this level of ineptitude or wool pulling at any dealer I've ever been to or worked with. Standard practice in customer care is to inform the customer of open or incomplete work that will affect the life of their vehicle and wallet. Acura of Bellevue Service team failed this crucial step and did not inform me until after I got my car back that it would be 6,500 to complete the recall work out of warranty... on a 10,000 car. Unacceptable. Could've just pitched me a car they had for sale instead, but no. I would not have spent the money completing the 100k mile maintenance on a car that won't be able to go another 100k miles and I would not recommend this dealer to anyone. Spread the word. Edit: It doesn't seem to be an easy task to get a hold of anyone about this, let alone their service manager. It would also seem my advisor who failed to explicitly inform me of the open recall for vehicles w/ the defective J37 engine has left the business. How swell.

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James Cabreros

I had a great, no pressure experience with Jeremy this past weekend. After shopping around at other dealerships, Acura of Bellevue was by far the best sales team I worked with. Will happily shop with them again in the future.

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E. Hammad

Karl Dawley is an amazing representative. He provided us with excellent service and made sure to answer all of my questions to the best of his ability. I was able to find the exact car I was looking. I’m very thankful he was able to help me with purchasing my new car RDX. He stayed after office hours to finish the deal, then he offer us to come 2 days later to explain about all the cool function for the car. He spent around 2 hrs go over setting and our preferences. I highly recommend Karl and this dealership! Thank you for a great experience!

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John Matthys

Excellent experience. Celeste Hernandez was excellent to work with. Dealership is great. 2nd car I have purchased from them.

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Alan Portugal

Kiet showed great care and expertise during our service appointment. His customer service was top notch. Thank you!

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Kelsey Waters

Literally the best car buying experience I have ever had!! Everyone was extremely nice and it was completely effortless!! If you stop by highly recommend seeing Rob Friedman!!

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