Beaconsfield, United Kingdom
4 Bakery Court, London End
N/A
+44 1494678400
I would definitely recommend Turquoise Holidays for their outstanding professionalism and warm and helpful approach. They designed a wonderful honeymoon trip for us and they have been advising us and answering all our questions promptly at all times. Even though our plans had to be unfortunately cancelled due to the Coronavirus crisis, Turquoise agents have been very kindly supporting us every step of the way, communicating with us during all this time and working hard to achieve the best outcome for us. We are very happy with the service despite of the unfortunate circumstances and we hope to be able to enjoy one of their amazing holidays in the future. Thank you Turquoise team!
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Booked a Caribbean holiday and paid in full having been pestered to confirm the booking - only to be told 24 hours later there was in fact no booking at all. Funds not refunded immediately by blaming card company for their error. Not their fault - all the hotel’s. Then made light of the situation as if it was a mild inconvenience when I’d booked a specific hotel. Don’t pay until you have the confirmation they actually have something available. Highly unprofessional approach.
Travel service on another level! We used Turquoise holidays for the first time after coming across the company when booking our honeymoon. From start to finish the level of service was excellent and they created a great multi-stop itinerary and Carl our travel specialist was really able to tell us his own personal opinions on places we were visiting as he had stayed there before. Flight bookings were all good and seamless with no issues as were all the accommodation and transfer bookings. It really was a luxury holiday and the whole trip just offered a level of service we have not experienced before, but it was great to know someone would always be available if needed. 100% recommend and also want to highlight just how good Carl was with communications and bookings.
So pleased with the service I received - personal/tailored to my exact needs, efficient, fast, good communication. Dealt with a very personable member of their staff who managed to get the cost of my holiday down. I would certainly use Turquoise Holiday Company again.
I cannot rave about Turquoise holidays enough. Lara, who dealt with our honeymoon was so quick and efficient, and really listened to what we wanted, coming back with some tips and personal experiences about our trip. It was perfectly tailor made! Will 100% be using again. I cannot wait for our honeymoon!!
Deli
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