Splash Pools and Spas

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Baton Rouge, United States

splashpoolsandspas.com
Bar stool supplier· Outdoor furniture store· Swimming pool supply store· Hot tub store· Swimming pool contractor

Splash Pools and Spas Reviews | Rating 3 out of 5 stars (5 reviews)

Splash Pools and Spas is located in Baton Rouge, United States on 13031 Perkins Rd. Splash Pools and Spas is rated 3 out of 5 in the category bar stool supplier in United States.

Address

13031 Perkins Rd

Phone

+1 2257668800

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Rebecca Graves

if I can give negative 100 I would. We purchased an above ground pool April 2019 - happy experience until all the parts are not in.. they went ahead an installed with 2 different top rails and promised to be back with the correct ones. A year and half later, multiple calls, lies, etc.. still no rails.. oh wait they are at the store now but no install!!!

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Angela Nezat

Very happy with my tree, much better to purchase a tree that I am able to see first. Grear customer service in helping me choose our tree.

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Tyler Gaming

Zero stars! This will be long but please read if you are thinking about purchasing from them. We went in on June 7 to see what’s available. After some research they definitely had the better prices. So we decided to order. Micah got very excited because they supposedly had the pool in stock and told us we could possibly get it that Friday. We (me and my 2 kids) were so excited that we may have a pool in a week! So we started getting the yard ready and decided to sell our easy set pool. First call was that Friday to check, part of the pool wasn’t in. Since then I have called almost daily for a month to check, there was a new excuse every time I called. This past week I called every day and left a message for Micah. He did not call me back at all. Finally on that Friday he answered the phone. I asked why was he trying to avoid me and he claimed he did not receive any messages. So he said he would have to check his notes and call me back. I said are you really going to call back and he promised he would. It is now Monday and still nothing. I called and spoke to Brian (who I left most of the messages with) and he apologized and promised to call back with a status. Tuesday and no call. I finally went in Wednesday to get a refund. They processed the refund no problem, didn’t care to make things right. I understand things happen and you may not receive things as planned but have the decency to not lie and call customers back! One of the worst experiences!

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Karen Walker

I would give zero stars if possible. My husband and I purchased at Hot Tub from Splash back in April. We decided to go with the GreenSky financing that was offered by them. We were told by Brian that our payments would be one amount which was true but only for just about 3 months. After that, our payment would go up to a note we are not comfortable paying and never would have gotten the tub had we known this. Of course, Splash has already made the sale so they are done with us. Before I forget, our brand new 9,000 hot tub was delivered damaged. We were told the side panel was ordered and would be in shortly. We are now in November, do you think we have it? You guessed it, we don't!! Do yourself a favor don't do it! I sure wish we wouldn't have!

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Michelle Lacombe

I walked in, & was Never greeted or talked to, the entire time I was there. There was only one coustomer in the whole store. The Owner & staff member watched & did nothing. I suppose the don't like making money &, they won't get mine.