Edinburgh, United Kingdom
9F Holyrood Rd
$$
+44 1312818823
N/A
DeliveryIn-store pick-upIn-store shoppingTakeawayDine-in
Wheelchair-accessible entrance
Coffee
We had the audacity to try at enter at 12 noon, their opening time... alas the door was locked. The “keen & enthusiastic” staff member appeared a short time later to open the door. Order taken to the tune of 12, no problems, server very knowledgeable of the vast menu. Card machine not working, not a big deal, I’ve got some cash luckily. I had a warm chocolate chunk cookie with ice cream and butterscotch sauce. Cookie was burnt in the middle, brick hard almost chipped a tooth. Other than that the rest wasn’t bad. Sherbet ice cream drink was also quite nice! Just fell short of the 5 star treatment...
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Went in just before closing, drove all the up from Glasgow to have a nice dessert and was absolutely horrified and not only the presentation of the desserts but the quality of it aswell. Definitely wouldn’t recommend. Looks like I’ll be staying in Glasgow mate. Waste of Money. The staff was lovely though !!
DESSERTS THAT HITS THE SPOT It was extremely quiet for a Sunday evening which was actually a great thing. Was able to get served immediately. Never seen so many deliveroo drivers congregating in the same area. Got the waffle which tasted fairly sweet but was quite thick and heavy. Personally, I needed to share this with someone to finish the waffle. The waffle was a decent base for the ice cream, toppings and sauce. Highly recommend the salted caramel ice cream. What's great about this place is the vast selection of different ice cream, the various cakes and pastries, the smorgasbord of different toppings, and the decent prices. Its awesome that you can personalize your dessert to quite a high degree. It's a great place if you need a big hit of sugar and just sugar!
Amusingly, recieved no customer service at all. Entered at 8.30pm. We were the only customers. We said hello to the staff and didn't even recieve a glance from any of them. There was smoke in the air, but the staff didn't seem concerned about it. They were talking amongst themselves. Gave them the benefit of the doubt and waited for 2 mins. Still no acknowledgement so we walked out. Think the staff may need to be rebooted.
No offered toppings, sauce smeared over everything. Lengthy wait for 2 sundaes so hot sauce solidified. Disappointing service & food for the price.
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