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AVS Fencing & Landscaping Supplies

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Basingstoke, United Kingdom

avsfencing.co.uk
Fence supply store· Aggregate supplier· Garden building supplier· Lumber store· Building materials supplier· Landscaping supply store· Railroad ties supplier

AVS Fencing & Landscaping Supplies Reviews | Rating 4.4 out of 5 stars (5 reviews)

AVS Fencing & Landscaping Supplies is located in Basingstoke, United Kingdom on Herriard Sawmill. AVS Fencing & Landscaping Supplies is rated 4.4 out of 5 in the category fence supply store in United Kingdom.

Address

Herriard Sawmill

Phone

+44 1256381585

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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P

Peter

Very poor communications and still yet to receive purchased item. I ordered some feather edge cladding which took many weeks to arrive. No communication with updates and had to phone up for them. Wasn't overly bothered due to covid as I could appreciate busy times. Randomly received a phone call one day saying it will be with you in 5 minutes. Luckily my wife was in so wasn't to much of an issue. The delivery driver mentioned that one length was missing and will be dropped off in a few days later. I phoned to discuss and in fact expected in a few weeks as awaiting delivery from supplier. I needed more lengths so placed an additional order which will include the missing length as promised from AVS. Surprise surprise no additional length included when delivered. I have sent FB messages and emailed but never a response. Original order was placed on the 8th May. I have a small gap in cladding which is very frustrating. The cladding quality and price paid is good. Just let down by the service I have recieved

M

Mark Eaton

After accepting the order for a shed and purchasing via the web site paying in full. AVS rang to say the shed was another 300. After listening to excuses as to why it was incorrect on the website I did proceed with the order. Delivery dates were 6 - 8 weeks. 12 weeks later I received the shed, less 2 rolls of felt, less the wood trim to fit felt, one broken glazing panel and no bead to hold the glass in place which apparently does not come with shed. I have been reimbursed 71 for the felt I had to buy but had to opt for a different colour. I am still waiting for all the other parts. AVS apparently do not make the sheds which their advertising suggests, they buy them in from a third party so I would suggest you go direct to the third party. Lady on the other end of email is trying to be helpful but has to pass to manager and that's where it stops. Have fun, hope your experience is better than mine.

J

Jessica Verschuren

Excellent service provided. When most of the country had shut down, AVS kept going and enabled us to finish our project. Genuinely can't thank them enough. Their customer service is absolutely top notch. Highly recommend and will definitely use them again.

M

mark rhone

Very good service

S

Sorin Di Rokko

Nice experience

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